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Cecil County Department of Social Services

DIRECTOR’S REPORT

1999 was another milestone year for the Cecil County Department of Social Services. We have empowered our staff, via our Strategic Plan, using the P=C3 I formula: Performance equals Communication, Collaboration, Creativity, and Information

Among our Strategic Plan accomplishments were creating or establishing the following:

  1. A method for recognizing and rewarding employee accomplishments,
  2. In-house cross-training of staff,
  3. A Peer Committee to address employee concerns and complaints,
  4. New liaisons and memoranda of understanding with the Board of Education and Sheriff’s Department,
  5. A revised local policy handbook,
  6. An in-house Information and Technology unit,
  7. Liaison with the University of Delaware to analyze and improve our operation,
  8. A satellite office in Cecilton,
  9. An inter-agency Child Advocacy
    Center,
  10. Collaboration with community
    leaders to establish a Boy’s and
    Girl’s Club.